Help & Contact Information

Returns/Refund Policy


We hope that you will be happy with everything you buy from us, however if you are unhappy or change your mind, we will replace or issue a full refund for any item returned within 28 days!

******** NO QUIBBLE ********

Buyer pays return post and is responsible for its safe return!

RETURNS ADDRESS

TOOLSMART
UNIT 10-11
FALLINGS PARK INDUSTRIAL ESTATE
PARK LANE
WOLVERHAMPTON
WV10 9QA
UNITED KINGDOM

Please include a note with the items returned indicating whether you require a replacement or a refund we will process a refund or send a replacement immediately upon receipt.

Company Details

Onestop DIY is a trading style of TOOLSMART LTD, registered in England and Wales number 6999243.
Registered address (NOT FOR RETURNS): TOOLSMART LIMITED, 5200, NORTH WEST MAIL CENTRE, SUN STREET, WOLVERHAMPTON, WEST MIDLANDS, WV6 6DD

Telephone: 01902 303928 
Email: richard@onestopdiy.co.uk